Privacy policy

Last updated: July 1, 2026

LEE COLE operates this store and website—including all related information, content, features, tools, products, and services—to provide you (the customer) with a comprehensive shopping experience (collectively, the "Service"). LEE COLE is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Service, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern matters regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any part of the Service, you acknowledge the practices regarding the collection, use, and disclosure of information described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "Personal Information," we refer to information that identifies you or can reasonably be linked to you or another individual. Personal Information does not include information collected anonymously or information that has been de-identified—that is, information that cannot identify you or be reasonably linked to you. Depending on how you interact with the Service, your location, and what is permitted or required by applicable law, we may collect or process the following categories of Personal Information (including inferences drawn from such information):

Contact Details: Including your name, address, billing address, shipping address, phone number, and email address.
Financial Information: Including credit card, debit card, and financial account numbers; payment card information; financial account details; transaction details; payment methods; payment confirmations; and other payment-related information.
Account Information: Including your username, password, security questions, preferences, and account settings.
Transaction Information: Including items you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.
Communications with Us: Including information provided during your interactions with us, such as content submitted when making inquiries to customer support.
Device Information: Including information about your device, browser, or network connection; your IP address; and other unique identifiers. Usage information: Includes information regarding your interactions with the Service, such as how and when you browse or interact with the Service.
Sources of personal information

We may collect personal information from the following sources:

Directly from you: Including when you create an account, visit or use the Service, contact us, or otherwise provide your personal information to us;
Automatically collected through the Service: Including information from the devices you use when accessing our products, services, or websites, and information obtained via cookies or similar technologies;
From our service providers: Including when we engage them to provide specific technologies or to collect or process your personal information on our behalf;
From our partners or other third parties.
How we use your personal information

Depending on how you interact with us or the type of service used, we may use your personal information for the following purposes:

Providing, customizing, and improving the Service. We use your personal information to provide the Service, including fulfilling contracts with you; processing payments; completing orders; remembering your preferences and items of interest; sending account-related notifications; processing purchases, returns, exchanges, or other transactions; creating, maintaining, and managing your account; arranging shipping; facilitating returns and exchanges; enabling you to post comments; and creating a personalized shopping experience, such as recommending products based on your purchase history. This may include using your personal information to refine and improve the Service.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, SMS, or mail, and displaying online advertisements for products or services on the Service or other websites based on your previous purchases, items added to your cart, or other activities involving the Service.
Security and fraud prevention. We use your personal information to verify your account; provide a secure payment and shopping experience; detect, investigate, and take action against potential fraud, as well as illegal, unsafe, or malicious activities; protect public safety; and ensure the security of our Service. If you choose to use the Service and register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password, or other login details with others.
Communicating with you. We use your personal information to provide customer support, respond to your requests, deliver effective services, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes—including requests from law enforcement or government agencies—and for purposes such as investigating or participating in civil discovery, potential or actual litigation, or other adversarial proceedings, as well as enforcing or investigating potential violations of our terms or policies.
How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes governed by this Privacy Policy. Such circumstances may include:

Sharing with Shopify, vendors, and other third parties that provide services on our behalf (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
Sharing with business and marketing partners to provide you with marketing services and advertisements. For example, we collaborate with third-party services via Shopify to support personalized advertising based on your online activity across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy statements. Depending on your location, you may have the right to request that we do not share your information for targeted advertising and marketing content based on your online activity across different merchants and websites.
When you direct, request, or otherwise consent to us disclosing certain information to third parties—such as for product shipping or when using the service via social media widgets or login integrations.
Sharing with our affiliates or other members of our corporate group.
In the context of business transactions (such as mergers or bankruptcy); to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests); to enforce applicable terms of service or policies; and to protect or defend the Service, our interests, and the rights of our users or others.
Relationship with Shopify

The Service is hosted by Shopify, and Shopify collects and processes personal information regarding your access to and use of the Service in order to provide and improve the Service. Information you submit to the Service is transmitted to and shared with Shopify—and potentially with third parties located outside your country of residence—to facilitate the provision and improvement of the Service. In addition, to protect, expand, and improve our business, we use certain enhanced features provided by Shopify that incorporate data and information gathered from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use the personal information collected regarding your interactions with our store, other merchants, and Shopify. In these instances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding the use of that information. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. Depending on your location, you may exercise certain rights regarding your personal information here: Shopify Privacy Portal link.

Third-Party Websites and Links

The Service may contain links to websites or other online platforms operated by third parties. If you visit a website not affiliated with or controlled by us, we recommend that you review that website's privacy and security policies, as well as other terms and conditions. We do not guarantee or accept responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found there. Information you provide on public or semi-public platforms (including information shared on third-party social networking sites) may also be visible to other users of the Service and/or users of those third-party platforms, and neither we nor the third parties are restricted in our use of such information. Our provision of such links does not imply endorsement of the content on those platforms or of their owners or operators, unless otherwise disclosed within the Service.

Children's Information

The Service is not intended for children, and we do not knowingly collect personal information from children who have not reached the age of majority in their jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details provided below to request the deletion of that information. As of the effective date of this Privacy Policy, we do not have actual knowledge of "sharing" or "selling" (as defined by applicable law) the personal information of individuals under the age of 16.

Information Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, information you transmit to us may not be secure during transit. We advise against sending sensitive or confidential information to us via insecure channels.

The length of time we retain your personal information depends on various factors, such as whether the information is needed to maintain your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the rights regarding personal information listed below. However, these rights are not absolute and apply only in specific circumstances; in certain cases, we may legally deny your request.

Right of Access/Right to Know. You may have the right to request access to the personal information we hold about you.
Right to Deletion. You may have the right to request the deletion of the personal information we maintain about you.
Right to Correction. You may have the right to request the correction of inaccurate personal information we maintain about you.
Right to Data Portability. In certain situations and subject to specific exceptions, you may have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party.
Managing Communication Preferences. We may send you promotional emails, and you can opt out of receiving them at any time via the unsubscribe option included in the emails. Even if you opt out, we may still send non-promotional emails related to your account or orders.

You may exercise any of the above rights by using the specific methods provided within the Service or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have (including rights regarding data processed by Shopify), please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of the above rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may designate an authorized agent to make a request on your behalf to exercise your rights. Before accepting a request from an agent, we will require proof that you have authorized them to act on your behalf and may require you to verify your identity directly with us. We will respond to your request in a timely manner in accordance with applicable law. Complaints

If you have any complaints regarding how we handle your personal information, please contact us using the details provided below. Depending on your location, you may have the right to appeal our decision or lodge a complaint with your local data protection authority using the contact information listed below.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country or region where you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the UK, we will do so in accordance with recognized transfer mechanisms—such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by UK authorities (as applicable)—unless the destination is deemed to provide an adequate level of protection.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please call (020) 4317-220, email service@kenerickpaws.shop, or contact us at: LEE COLE, 51 Arun Street, Marchwiel, CAN, Timaru 7910, New Zealand.